OUT OF HOURS SERVICE - please call 111




We now have a number of appointments that can be booked on line. 

Please see PATIENT ACCESS, under 'further information' on the right of this page for more guidance.

Please Plan ahead in readiness for the Christmas Break ensure you have sufficient medication - you need to give the practice at least 48hrs notice to process your prescription request -Thank-you

Repeat Prescriptions

Repeat prescriptions may be ordered in the following way:

a) In writing

b) Via a Pharmacy

c) Via the PATIENT  ACCESS website

d) Via our link to the PATIENT ACCESS website on 'further information' on the right hand side of this page


Monday 31st August -Closed

Friday 25th December -Closed

Monday 28th December -Closed



In addition to the Practice's normal opening hours and additional Surgery opening times, you can also book an appointment to see a local clinician in the evenings or on a Saturday or Sunday across South Worcestershire.  GP Practices are working together to provide extended access appointments to our patients.  This means that your extended access appointment might be with a different GP or nurse, or based in a different location or Practice than you are used to, and some of these appointments are telephone only.  These appointments are pre-bookable by contacting the Surgery during our opening times - when calling please ask for an extended access appointment and our Receptionists will help you to find a convenient appointment. 

Outside of Practice hours you can contact the Extended Hours Team on 01905 789061


Please ensure that you wear a face mask/covering when attending the surgery, thank-you 


Dear Patients

We wish to inform you that all calls are triaged in the first instance and patients will be called into the surgery if clinically necessary.

If you have symptoms consistent with coronavirus -a new persistent cough OR a fever, you should remain at home, self-isolate for 14 days and self-care. You should contact 111 if your symptoms worsen. You should NOT ring the surgery.

For any health issue you feel needs medical attention, please ring 01684 577029 and you will be offered a telephone call with a clinician in the first instance.

Best Wishes

Whiteacres Medical Centre



Online- Electronic Advice 

If you wish to get advice on line please click on the link below

Online Consult Health Advice


Welcome to Whiteacres Medical Centre

Registering here as a patient will give you access to help and advice from a range of health care professionals. We hope you find this website helpful and informative.

Whiteacres Medical Centre is set in the beautiful surrounds of the Malvern Hills, we have a modern purpose-built building with a patient list of approx. 9800 patients.

We aim to treat all our patients promptly, courteously and in complete confidence. We run many clinics for chronic disease care and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

Our Practice Team consists:

Clinical Team:  Eight GPs - five female and three male GPs, five Practice Nurses, a Health Care Assistant and three Phlebotomists,

Management/Admin Team: Practice Manager, a Deputy Practice Manager, and thirteen other Admin Staff carrying out the important role of supporting both clinical and non-clinical tasks.

We have a District Nurse Team, a Midwife, and Health Visitors for Children, who are part of the Primary Health Care Team working with the Practice.

Whiteacres Medical Centre is an accredited GP Training Practice and will have several GP Registrars on training placements through-out the year. All trainee GPs will have full registration with the General Medical Council and they will undertake a full clinical workload but will be under supervision by one of our existing doctors.

As we are teaching students at the practice, this may involve group audio/video calls to our patients. These calls will be confidential and used only for teaching purposes. We will always ask you first and get your consent to use video calls for teaching


 Mission Statement

'Whiteacres Medical Centre aims to provide our patients with high quality, accessible care in a safe, responsive and courteous manner. We will offer Primary Care Health services that aim to care for patients at all stages of their lives with compassion and we will do this through having sufficient staff who are qualified, trained, appraised, caring and motivated. We will not discriminate against anybody and are committed to ensuring that our service respects the diverse population we serve.'




(Site updated 28/09/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
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