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OUT OF HOURS SERVICE - please call 111




We now have a number of appointments that can be booked on line. 

Please see PATIENT ACCESS, under 'further information' on the right of this page for more guidance.

Please Plan ahead in readiness for the Christmas Break ensure you have sufficient medication - you need to give the practice at least 48hrs notice to process your prescription request -Thank-you

Repeat Prescriptions

Repeat prescriptions may be ordered in the following way:

a) In writing

b) Via a Pharmacy

c) Via the PATIENT  ACCESS website

d) Via our link to the PATIENT ACCESS website on 'further information' on the right hand side of this page


Friday 10th April -Closed

Monday 13th April -Closed

Friday 8th May -Closed

Monday 25th May -Closed

Monday 31st August -Closed

Friday 25th December -Closed

Monday 28th December -Closed



In addition to the Practice's normal opening hours and additional Surgery opening times, you can also book an appointment to see a local clinician in the evenings or on a Saturday or Sunday across South Worcestershire.  GP Practices are working together to provide extended access appointments to our patients.  This means that your extended access appointment might be with a different GP or nurse, or based in a different location or Practice than you are used to, and some of these appointments are telephone only.  These appointments are pre-bookable by contacting the Surgery during our opening times - when calling please ask for an extended access appointment and our Receptionists will help you to find a convenient appointment. 

Outside of Practice hours you can contact the Extended Hours Team on 01905 789061


Advice on Coronavirus

Corona Virus Poster



PLEASE SUPPORT YOUR SURGERY BY HAVING YOUR VACCINATION HERE - We will be starting our flu clinics this year towards the end of September and will be booking appointments at the beginning of September so please ring 01684 577029 and press option 2 to make an appointment.

Online- Electronic Advice 

If you wish to get advice on line please click on the link below

Online Consult Health Advice

 New Telephone System

We are pleased to confirm that our new telephone system has been installed and we would like thank our patients for their understanding whilst staff have been undergoing training in this new system.

Please be aware that all incoming and outgoing calls will be recorded for training and monitoring purposes. 

Welcome to Whiteacres Medical Centre

Registering here as a patient will give you access to help and advice from a range of health care professionals. We hope you find this website helpful and informative.

Whiteacres Medical Centre is set in the beautiful surrounds of the Malvern Hills, we have a modern purpose-built building with a patient list of approx. 9800 patients.

We aim to treat all our patients promptly, courteously and in complete confidence. We run many clinics for chronic disease care and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

Our Practice Team consists:

Clinical Team:  Six GPs - three female and three male GPs, five Practice Nurses, a Health Care Assistant and three Phlebotomists,

Management/Admin Team: Practice Manager, a Deputy Practice Manager, Finance Manager and thirteen other Admin Staff carrying out the important role of supporting both clinical and non-clinical tasks.

We have a District Nurse Team, a Midwife, and Health Visitors for Children, who are part of the Primary Health Care Team working with the Practice.

Whiteacres Medical Centre is an accredited GP Training Practice and will have several GP Registrars on training placements through-out the year. All trainee GPs will have full registration with the General Medical Council and they will undertake a full clinical workload but will be under supervision by one of our existing doctors.                                                                                  

 Mission Statement

'Whiteacres Medical Centre aims to provide our patients with high quality, accessible care in a safe, responsive and courteous manner. We will offer Primary Care Health services that aim to care for patients at all stages of their lives with compassion and we will do this through having sufficient staff who are qualified, trained, appraised, caring and motivated. We will not discriminate against anybody and are committed to ensuring that our service respects the diverse population we serve.'



We now have a text messaging service for our patients for appointment reminders and invites to campaigns such as NHS Health Checks and flu vaccinations.

If you wish to receive text messages from us please ensure that we have your correct mobile number.  If you do not wish to receive text messages from us, please let Reception know and we will opt you out of this service.


(Site updated 10/02/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
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