Situated in the foothills of the Malvern Hills, this purpose-built building was opened in 2000 to provide excellent quality of care to the residents of Malvern.
The number of patients we care for has steadily increased from an initial 7000 to over 12000 patients today, a testament to our excellent reputation within the town.
Whiteacres is proud to be a training practice where we supervise the training of Resident Doctors and Doctors who are training to be GPs from across Hereford and Worcestershire. We are also a teaching practice for the Community Based Medicine (CBM) component of the University of Birmingham.
We have 5 GP partners who lead the practice, 5 employed GPs and usually between 3-5 Resident Doctors (Doctors in training). We have a varied and experienced nursing and health care team who are able to provide specialised care for a variety of long term conditions.
The large administration team comprising of 18 staff members, headed by Dr Thompson as Managing Partner, all play a vital role supporting the clinical staff in carrying out essential administration tasks and supporting the safe delivery of clinical care.
Our Vision
At Whiteacres Medical Centre, our vision is to provide a caring, modern and efficient healthcare built on a foundation of kindness and respect.
We strive to combine the personal touch of tradition general practice with the innovation of modern medicine - using technology thoughtfully to support safe, proactive and compassionate care.
Every member of our team is committed to delivering a high quality, patient-centred service that makes a real difference to the lives of our community.
Through continuous learning, collaboration and empathy, we aim to ensure that every patient feels heard, supported and valued.
Opening Times
The practice is open throughout our core hours which are: Monday to Friday 8.00am to 6.30pm.
Our Triage system is open Monday to Friday 8.00am to 6.30pm.
Between 8.00am to 6.30pm Monday to Friday you can contact us in person, by phone, via our website triage forms, or the NHS App.
We are closed for all public holidays and bank holidays.
For all medical emergencies dial 999.
You and your general practice
Please see our Practice Charter. It explains what you can do to get the best from the NHS.