Dear Local Residents
We understand that these are challenging times for all. We have set up a RED ZONE for possible COVID-19 patients outside the back entrance of our building. We have used the geography of our building to establish this area in a site of low risk.
Our front entrance sits next to a nursery, remaining open for children of key workers and our back entrance allows entrance to an isolatable area of our building.
We wish to reassure you that we DO NOT anticipate this causing any impact on traffic flow or parking. We anticipate seeing a handful of patients per day at most and their arrival will be carefully controlled by us. We also wish to reassure you that this will pose no increased risk to your health or risk of exposure to COVID-19. We are revaluating the situation on a daily basis and will modify the system if we feel we need to.
We have the full backing of the local council and ensure you that we are working around the clock to help protect and care for all the residents of Malvern.
The Partners of Whiteacres Medical Centre.
We wish to inform you that we have now moved to an entirely telephone triage system at Whiteacres Medical Centre. If you have symptoms consistent with coronavirus -a new persistent cough OR a fever, you should remain at home, self-isolate for 14 days and self-care. You should contact 111 if your symptoms worsen. You should NOT ring the surgery.
For any health issue you feel needs medical attention, please ring 01684 577029 and you will be offered a telephone call with a clinician in the first instance. We encourage you to cancel any non-essential/non urgent appointments that you already have made to help support the national effort and maintain our ability to provide care to you.
Whiteacres Medical Centre
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Isolation Medical Certificate for COVID 19
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Welcome to Whiteacres Medical Centre
Registering here as a patient will give you access to help and advice from a range of health care professionals. We hope you find this website helpful and informative.
Whiteacres Medical Centre is set in the beautiful surrounds of the Malvern Hills, we have a modern purpose-built building with a patient list of approx. 9800 patients.
We aim to treat all our patients promptly, courteously and in complete confidence. We run many clinics for chronic disease care and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.
Our Practice Team consists:
Clinical Team: Six GPs - three female and three male GPs, five Practice Nurses, a Health Care Assistant and three Phlebotomists,
Management/Admin Team: Practice Manager, a Deputy Practice Manager, Finance Manager and thirteen other Admin Staff carrying out the important role of supporting both clinical and non-clinical tasks.
We have a District Nurse Team, a Midwife, and Health Visitors for Children, who are part of the Primary Health Care Team working with the Practice.
Whiteacres Medical Centre is an accredited GP Training Practice and will have several GP Registrars on training placements through-out the year. All trainee GPs will have full registration with the General Medical Council and they will undertake a full clinical workload but will be under supervision by one of our existing doctors.
'Whiteacres Medical Centre aims to provide our patients with high quality, accessible care in a safe, responsive and courteous manner. We will offer Primary Care Health services that aim to care for patients at all stages of their lives with compassion and we will do this through having sufficient staff who are qualified, trained, appraised, caring and motivated. We will not discriminate against anybody and are committed to ensuring that our service respects the diverse population we serve.'
(Site updated 31/03/2020)