Booking an appointment to see a GP or seek medical advice has gone online!
Unless urgent for the same day, requests to see a GP or seek medical advice are now done online (button below)
We understand not everyone is technically able or have confidence in using a computer / mobile phone / tablet. We are here to help all our patients - Please call the surgery on 01684 577029 if you:
- Require same day attention (let staff know your query is urgent)
- Experience difficulty completing the form
- Can not get on line, do not have internet access - or any technical reason!
- Want to book a nursing appointment
- Anything else
Our admin staff are specially trained to ask a series of questions about your medical query. This helps speed up the process and allows the GP to respond to your query quicker.
Patient triage may be paused when safe capacity of triages has been received in order to maintain our quality care provision.
How to book an appointment
All consultations are by appointment only at Whiteacres Medical Centre, so please plan ahead and book in advance as much as you can.
Cancelling or changing an appointment
If you can not make your appointment let us know as soon as you can so another patient can be offered the appointment time.
If you need help when we are closed
- Use NHS 111 online (111.nhs.uk) 111 online is for people aged 5 and over or Call 111 if you need help for a child under 5.
- Out of hours information
- If it’s a life-threatening emergency call 999.
Home Visits
Home visits are available for patients who are either housebound or unable to visit the Surgery due to illness. All home visits will be organised by a clinician, with more serious or urgent visits taking priority.