The practice, along with the NHS, has a zero tolerance to violent and abusive patients. We have a duty of care to our staff and other patients to ensure a safe environment. Any patient who is abusive to the staff will be given a warning about their behaviour and if they continue to be abusive they will be removed from the doctor’s list and will no longer be registered at the practice.
Any patient who is violent will be reported to the police and will be removed from the practice list immediately.