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Home > You and your general practice

You and your general practice

It is difficult to know what to expect from your general practice (GP) and how you can help them, so you get the best from the National Health Service (NHS). 
Between 8:00am to 6:30pm Monday to Friday you can contact us in person, by phone, via our website triage forms, or the NHS App; whichever is most convenient for you. More details can be found through the link below to our practice charter:
 PRACTICE CHARTER (PDF, 86KB)
 See also NHS England’s You and Your General Practice document here: You and Your General Practice
Information in the “You and Your General Practice” document is provided and directed centrally and is subject to national review. The practice is taking steps to deliver your GP care in line with it, subject to available staffing, equipment, software and other physical, legal, contractual and safety constraints, as well as central factors and resources outside the control or gift of the practice.

 

 

Last Updated 21 Oct 2025

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Whiteacres Medical Centre

Maple Road, Malvern, WR14 1GQ

  • 01684 577029
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