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Noticeboard

Noticeboard 

 

OUT OF HOURS SERVICE please call 111

EXTENDED HOURS - as from Monday 20 November 2017

In addition to the Practice's normal opening hours and additional Surgery opening times, you can also book an appointment to see a local clinician in the evenings or on a Saturday or Sunday across South Worcestershire.  GP Practices are working together to provide extended access appointments to our patients.  This means that your extended access appointment might be with a different GP or nurse, or based in a different location or Practice than you are used to, and some of these appointments are telephone only.  These appointments are pre-bookable by contacting the Surgery during our opening times - when calling please ask for an extended access appointment and our Receptionists will help you to find a convenient appointment. 

BOOKING APPOINTMENTS AND ORDERING PRESCRIPTIONS VIA THE INTERNET

We now have a number of appointments that can be booked on line.  Please see PATIENT ACCESS, item 3 under 'further information' on the right of this page for more guidance.

 Repeat Prescriptions

 

Repeat prescriptions may be ordered in the following way:

a) In writing

b) Via a Pharmacy

c) Via the PATIENT  ACCESS website

d)Via our link to the PATIENT ACCESS website (see item 4 under 'further information' on the right hand side of this page

e) By fax 01684 893664

BANK HOLIDAYS AND SURGERY CLOSURES

Please see 'Further Information' column to the right of the Home page.

Confidentiality

ConfidentialityThe practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases, anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.


Freedom of Information

The ICO has published a new Model Publication Scheme that all public authorities are required to adopt by 1st January 2009.

Model Publication Scheme - further information

 
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