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Noticeboard

Noticeboard 

OUT OF HOURS SERVICE - please call 111

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BOOKING APPOINTMENTS AND ORDERING PRESCRIPTIONS VIA THE INTERNET

We now have a number of appointments that can be booked on line. 

Please see PATIENT ACCESS, under 'further information' on the right of this page for more guidance.

 

Repeat Prescriptions

Repeat prescriptions may be ordered in the following way:

a) In writing

b) Via a Pharmacy

c) Via the PATIENT  ACCESS website

d) Via our link to the PATIENT ACCESS website on 'further information' on the right hand side of this page

BANK HOLIDAYS AND SURGERY CLOSURES -2019 

Monday 26th August -Closed

Wednesday 25th December -Closed

Thursday 26th December -Closed

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 EXTENDED HOURS

In addition to the Practice's normal opening hours and additional Surgery opening times, you can also book an appointment to see a local clinician in the evenings or on a Saturday or Sunday across South Worcestershire.  GP Practices are working together to provide extended access appointments to our patients.  This means that your extended access appointment might be with a different GP or nurse, or based in a different location or Practice than you are used to, and some of these appointments are telephone only.  These appointments are pre-bookable by contacting the Surgery during our opening times - when calling please ask for an extended access appointment and our Receptionists will help you to find a convenient appointment. 

Outside of Practice hours you can contact the Extended Hours Team on 01905 789061

 

APPOINTMENTS

appointments

Appointments Line : Telephone 01684 577029

Whiteacres Medical Centre offer various types of appointments from our Health professionals: Drs, Nurses, Healthcare Assistants and Phlebotomists.

It is extremely helpful if you give our receptionists some information about the reason for your call as this enables us to direct you to the correct type of appointment.

  • Routine book on the day appointments

We offer a book on the day service available between 8:30am-6:30pm. Telephone lines are open at 8:30am.

Telephone lines are particularly busy between 8:30am-10:30am - are you aware that you can book Drs appointments online via the Patient Access system. Please ask our receptionist about this service or the access the following website  http://www.patient.co.uk/access

 

  • Pre-bookable appointments

We offer a number of pre-bookable appointments that are available 6 weeks in advance.

  • Urgent appointments

We make a number of urgent appointments available every afternoon (Monday to Friday). Please ensure that you only request these appointments for treatment of conditions requiring same day medical attention.

  • Telephone Consultations

You may also request a telephone consultation with a GP if you feel that your problem can be dealt with without being seen by the GP.

  • Extended hours

In addition to the Practice's normal opening hours and additional Surgery opening times, you can also book an appointment to see a local clinician in the evenings or on a Saturday or Sunday across South Worcestershire. 

GP Practices are working together to provide extended access appointments to our patients.  This means that your extended access appointment might be with a different GP or nurse or based in a different location or Practice than you are used to, and some of these appointments are telephone only.  These appointments are pre-bookable by contacting the Surgery during our opening times - when calling please ask for an extended access appointment and our Receptionists will help you to find a convenient appointment. 

Outside of Practice hours you can contact the Extended Hours Team on 01905 789061

 NURSE PRACTITIONER APPOINTMENTS

Our Nurse Practitioner Sarah Davies is usually available every Tuesday, Wednesday, Thursday and Friday.

 “Sarah can recognise and deal with most common health complaints and is able to give advice if appropriate. If your problem is more serious and needs the attention of a GP she can arrange this”.

 

Please see the list below of things Sarah can deal with;

Acne

Aches and pains

Athletes Foot

Back ache

Cold Sores

Constipation

Cough

Diarrhoea

Earache

Eczema and Allergies

Haemorrhoids (Piles)

Hay Fever

Headache

Head Lice

Indigestion

Mouth Ulcers

Nasal congestion

Period Pain

Thrush

Sore throat

Threadworms

Warts and Verruca’s

Contraception Advice

Emergency Contraception

 

Please note: Sarah can not deal with under 5 year olds and patient with complex mental health issues.  

Sarah is undergoing additional and extensive training to qualify as an Advanced Nurse Practitioner.

 

Please keep your appointment or cancel in good time as this allows efficient use of our services ensuring we are available for others to be seen.

 
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