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New Telephone System
We are pleased to confirm that our new telephone system has been installed and we would like thank our patients for their understanding whilst staff have been undergoing training in this new system.
Please be aware that all incoming and outgoing calls will be recorded for training and monitoring purposes.
Welcome to Whiteacres Medical Centre
Registering here as a patient will give you access to help and advice from a range of health care professionals. We hope you find this website helpful and informative.
Whiteacres Medical Centre is set in the beautiful surrounds of the Malvern Hills, we have a modern purpose-built building with a patient list of approx. 9800 patients.
We aim to treat all our patients promptly, courteously and in complete confidence. We run many clinics for chronic disease care and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.
Our Practice Team consists:
Clinical Team: Six GPs - three female and three male GPs, five Practice Nurses, a Health Care Assistant and three Phlebotomists,
Management/Admin Team: Practice Manager, a Deputy Practice Manager, Finance Manager and thirteen other Admin Staff carrying out the important role of supporting both clinical and non-clinical tasks.
We have a District Nurse Team, a Midwife, and Health Visitors for Children, who are part of the Primary Health Care Team working with the Practice.
Whiteacres Medical Centre is an accredited GP Training Practice and will have several GP Registrars on training placements through-out the year. All trainee GPs will have full registration with the General Medical Council and they will undertake a full clinical workload but will be under supervision by one of our existing doctors.
'Whiteacres Medical Centre aims to provide our patients with high quality, accessible care in a safe, responsive and courteous manner. We will offer Primary Care Health services that aim to care for patients at all stages of their lives with compassion and we will do this through having sufficient staff who are qualified, trained, appraised, caring and motivated. We will not discriminate against anybody and are committed to ensuring that our service respects the diverse population we serve.'
TEXT MESSAGING SERVICE
We now have a text messaging service for our patients for appointment reminders and invites to campaigns such as NHS Health Checks and flu vaccinations.
If you wish to receive text messages from us please ensure that we have your correct mobile number. If you do not wish to receive text messages from us, please let Reception know and we will opt you out of this service.
(Site updated 13/06/2019)